Frequently Asked Questions
  
Here is a list of frequently asked questions about NetZero's Platinum & HiSpeed Internet service.
  
General
    
What is NetZero?
What are the system requirements to run NetZero?
What connection speeds does NetZero offer?
What different payment options are available for NetZero?
How do I download NetZero?
Does NetZero provide FTP space?
How do I request a new feature for NetZero?
I want to change my email address or Member ID to a different name.
    
NetZero Platinum
    
What is NetZero Platinum?
How many hours per month do I get with NetZero Platinum?
What are the minimum system requirements for using NetZero Platinum?
How do I sign up for NetZero Platinum?
How do I download NetZero Platinum?
How do I install NetZero?
How do I create a new account after installing NetZero?
How do I setup NetZero for the first time?
How do I create additional NetZero accounts?
Why do I have a toolbar with Platinum?
Is NetZero Platinum available in Canada?
    
NetZero HiSpeed 3G
    
What is NetZero HiSpeed 3G?
What features does NetZero HiSpeed 3G include?
How fast is NetZero HiSpeed 3G?
Why do I need NetZero HiSpeed 3G?
How does NetZero HiSpeed 3G work?
What are the minimum system requirements for using NetZero HiSpeed 3G?
How do I sign up for NetZero HiSpeed 3G?
How do I download the NetZero HiSpeed 3G software?
How do I install the NetZero HiSpeed 3G software?
How do I start NetZero HiSpeed 3G?
How do I uninstall NetZero HiSpeed 3G?
What is Turbo Web Page Acceleration?
What gets accelerated with NetZero HiSpeed 3G?
How can I adjust acceleration speed?
How do I use the Pop-Up Blocker with NetZero HiSpeed 3G?
What is NetZero Instant On!?
What is Connect on Demand?
What is Connect on Start-up?
Why does my Firewall block NetZero HiSpeed 3G?
What browsers can I use with NetZero HiSpeed 3G?
Can I use NetZero HiSpeed 3G when connected through another ISP?
Can I use NetZero HiSpeed 3G with secure pages or sites?
    
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